Archive for February, 2010

How to select website KPIs

Vlad and Gus, forensic web analysts from the Web Detective Agency, are in the office working out how to create some KPIs that will match their clients’ business objectives. (more…)

Posted in website KPIs

The Science of Online Forms

Book Review: Forms That Work – Designing Web Forms for Usability by Jarrett and Gaffney

Any book that has a foreword by Steve Krug, author of my all-time favourite website usability book, Don’t Make Me Think, has got my attention.

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